We are committed to delivering your order accurately, in good condition and always on time.We partner only with reputed national courier companies to ship your orders..
How long will it take to receive the ordered products?
Delivery time depends on your pin code. Usually it takes 3-10 business days. However it may take 2-5 business days according to the availability of the stock and pincodes of major cities In some cases, it may take longer to receive the shipment depending on your accessibility.
For International Shipping, the average delivery time is 5-10 Business Days depending on the country of residence.
What should be done if my package has been opened or seems tampered?
It is a red flag! If the package has been opened or tampered with, do not accept the shipment. Please inform our Customer care team via phone on +91- 9780000267 or via email at royaldecofurnishingcs@gmai.com and we will guide you to place a new order.
What delivery methods do you use?
We use leading courier companies such as Fedex and Bluedart for shipment in India. If the pincode is inaccessible to both of the aforementioned services then we use India post services.
All international orders are sent through DHL.
How do international duties and taxes work?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell you the cost as it varies from country to country.
How can I track my order?
You can track your order online once it is dispatched. While we shall
endeavour to ship all items in your order together,this may not
always be possible due to product availability.We will intimate you in such cases via mail.
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